Smart Squad now serves agencies protecting over 7.5 million residents across North America — from provincial and state forces to municipal police services and peace officer organizations.
What started as a digital notebook in 2015 has become a complete mobile platform: e-ticketing, AI-powered report writing, real-time intelligence sharing, and seamless integration with RMS, CAD, and DEMS systems.
Our growth reflects something deeper than feature counts. It reflects agencies choosing technology built for law enforcement — with deep system integration, bilingual support, and design centered around the realities of field work.
Why Agencies Choose Smart Squad
Officers actually use it. Not because policy requires it — because it saves them time. One minute in Smart Squad equals five minutes with traditional methods. Officers complete notes on-scene instead of returning to the station. That efficiency compounds across shifts, weeks, and years.
It works offline. Full functionality without connectivity. Officers in rural areas, underground parkades, and remote locations work without interruption. Auto-sync when connection returns.
It integrates deeply. Smart Squad doesn’t replace your CAD, RMS, or DEMS — it brings them together. Bi-directional sync with Niche RMS, OmniGo, Versaterm, and Hexagon. CAD integration for incident data auto-population. Axon integration for evidence linking. CPIC queries run directly from notes or tickets.
Built for Law Enforcement
Smart Squad is purpose-built for law enforcement agencies:
- CPIC-native integration — query while you work, no context switching
- Bilingual by design — full English and French language support
- Regulatory compliance — handles POA tickets, bylaw citations, parking violations with court-ready accuracy
- Data sovereignty — your data stays under your control
Agencies from provincial and state forces to municipal services to peace officer organizations trust Smart Squad because it understands law enforcement workflows, regulations, and operational realities.
What 7.5 Million Residents Actually Means
This milestone represents thousands of officers using Smart Squad daily — writing notes, issuing tickets, generating reports, and sharing intelligence.
Those numbers translate to real outcomes: officers spending more time in communities, less time on paperwork. Fewer court errors. Faster report turnaround. Better information sharing between agencies.
The Technology That Makes It Possible
Smart Squad combines mobile-first design with intelligent automation:
AI-powered report writing generates structured reports from field notes in seconds. Officers review and refine — the AI handles the formatting, organization, and initial draft.
Voice-to-text with noise reduction lets officers dictate notes in patrol cars, at scenes, anywhere. The system filters background noise and converts speech to text in real time.
3-second auto-save protects every word officers write. Work offline, switch devices, close the app — nothing gets lost.
Template-based workflows speed up routine tasks. Traffic stops, shift commencement, equipment checks — pre-built templates reduce repetitive typing.
Open Integration Architecture
Unlike closed ecosystems that lock agencies into single vendors, Smart Squad connects to your existing systems:
- Query your RMS for occurrence details, caution flags, person records
- Auto-populate CAD data into notes and reports
- Link evidence directly to Axon Evidence.com
- Export notes as digitally-signed PDFs to your DEMS
- Share intelligence with partner agencies in real time
Agencies maintain control of their technology stack while gaining mobility and AI capabilities.
What’s Next
As more agencies adopt Smart Squad, the platform evolves to meet emerging needs:
- Enhanced AI features for charge recommendations and case summarization
- Expanded integration support for additional RMS and CAD systems
- Advanced analytics dashboards for leadership decision-making
- Improved intelligence sharing across jurisdictional boundaries
Reaching 7.5 million residents is a milestone — but it’s not the destination. It’s validation that law enforcement agencies recognize the value of purpose-built mobile technology that respects their workflows, integrates with their systems, and puts officers first.
