Conversation with Brooks:
Q: How is Smart Squad for your agency, we want the good, the bad and the ugly?
A: Logan Grant stated that “It is hard to find something to pick at.” Additionally, he praised the tech support team for being “quick to fix” any problems that arise.
Q: Is it easy to write a ticket using this system?
A: Yes, Logan Grant mentioned that “It is quick to write a ticket.”
Q: What feature would be nice to have in the system?
A: Logan Grant suggested that “It would be nice to do R/O tickets.”
Q: Overall, what is Logan Grant’s opinion of the system and the company’s performance?
A: Logan Grant had high praise for the system and the company’s customer service, saying that “It is a fantastic system and you guys are awesome.” He also mentioned being a “huge advocate of the system and how easy it is to use” and that the “customer service is the best part of it all.”
From his positive feedback, it is evident that the system is user-friendly, and the customer service is exceptional. The quick response time and efficiency of the tech support team have also left a lasting impression on Logan Grant. Smart Squad has been praised over and over for their exceptional customer service and tech support.
Come see how Smart Squad can make your agency safer, faster and more efficient! You can do more with less officers and not have them feel the crunch as tasks can be completed in less than half the time.